Privacy Policy | Facing AI

Introduction

Facing AI provides prompt generation, optimization, checking, text and image utilities, a searchable prompt library, and AI image generation at facing.app. This Privacy Policy explains what we collect, why we use it, when we share it, how long we retain it, and the choices available to you.

By using the service, you acknowledge this policy. If you do not agree, do not use the service.

Information We Collect

We may collect:

• Account data such as name, email address, avatar, sign-in provider, and profile settings.
• Product activity such as prompt pages viewed, searches, filters, favorites, copied prompts, tool selections, and similar interactions.
• Technical data such as approximate IP address, browser, operating system, language, cookies, device identifiers, and request timestamps.
• Payment, order, subscription, and credit metadata when paid features are enabled. We do not store full payment card numbers.
• AI tool inputs, selected settings, generated text, score results, image prompts, and task status when you use features while signed in.
• Support messages, tickets, feedback, and other information you choose to send.

How We Use Information

We use information to:

• Provide, secure, maintain, and improve Facing AI.
• Operate accounts, authentication, favorites, credits, subscriptions, billing, and support.
• Process AI requests, display results, preserve eligible signed-in history, and honor deletion requests.
• Monitor reliability, debug failures, prevent fraud and abuse, enforce limits, and protect users.
• Understand aggregate usage so we can improve prompt discovery, model workflows, and product quality.
• Comply with legal obligations and enforce our Terms of Service.

Prompt Inputs, AI Providers, And History

Public prompt examples may include text, previews, categories, tags, source metadata, and related context. Review any example and output before publishing or relying on it. Do not submit secrets, confidential business data, payment card numbers, medical records, or information you are not authorized to process.

When you use a prompt or AI tool while signed in, eligible input, selected settings, and results may be saved to your private account history so you can review or delete them. Prompt Optimizer test and comparison requests are not saved to generation history. Anonymous AI tool requests are not added to generation history.

For image-input tools, history records that an image was used but does not retain the source image, source URL, file name, or provider request address. You must upload the image again to reuse it.

AI requests, including anonymous requests, are sent to the configured third-party model provider for processing. That provider handles request content under its own terms and privacy policy.

Cookies And Local Storage

We use cookies and similar technologies for authentication, security, locale preferences, rate limits, and basic product functionality. Disabling cookies may prevent parts of the service from working.

When you use a public AI tool, the server may set an anonymous fp_ai_device cookie. It contains a random, signed identifier used to apply a shared daily free-generation limit. It is not set merely by browsing the homepage or prompt library.

The database stores separate one-way keyed hashes for the device, account, or network subject with a UTC date and usage count. It does not store the original device identifier, user ID, IP address, user agent, prompt input, or generated result in that daily-limit record.

How We Share Information

We do not sell personal information. We may share information with service providers that help us operate the product, including hosting, database, analytics, authentication, payment processing, email delivery, storage, security, customer support, and configured AI model providers.

We may disclose information when required by law, to enforce our Terms, prevent fraud or abuse, protect rights and safety, or complete a merger, acquisition, financing, or other business transfer.

Payments

Third-party payment providers handle payment details directly under their own terms and privacy policies. Facing AI receives limited transaction metadata needed to confirm purchases, grant credits, manage subscriptions, and answer billing questions.

Data Retention

We retain information only as long as needed for product operation, legal compliance, dispute resolution, fraud prevention, billing records, security, and legitimate business purposes.

Anonymous AI-tool daily-limit records are retained for up to 30 days and removed through routine cleanup. The anonymous device cookie may remain in your browser for up to one year unless you remove it earlier.

Signed-in free accounts retain generation history for 24 hours, while active subscribers retain it for 30 days. Generated image files remain available for 24 hours for every account. When a history record reaches its retention limit, or you delete it earlier, its saved input, settings, and result are removed; content-free billing and audit metadata may remain when needed for service integrity or legal obligations.

Security

We use reasonable technical and organizational safeguards designed to protect information. No internet service can guarantee absolute security. Keep your credentials secure and do not submit information that should not be processed by an online service.

Your Choices

Depending on your location and applicable law, you may request access, correction, export, or deletion of personal information. You can delete eligible generation records from account history and update some account data in profile settings. Privacy requests can be sent to [email protected].

Children

Facing AI is intended for users who are at least 18 years old. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The latest version and updated date will be posted on this page.

Contact

Questions about this Privacy Policy can be sent to [email protected].